If you are having trouble updating the Max Mega Menu Pro plugin\u00a0it usually means your license has not been activated on the domain you are trying to update.<\/p>\n
This error message is shown when either your current site URL has not been activated<\/strong> for the licence, or your licence has expired<\/strong>.<\/p>\n Try this first<\/strong><\/p>\n Go to Mega Menu > Licence<\/em> and click “Deactivate Licence” then “Activate Licence”. Then try updating the plugin again.<\/p>\n Still not working?<\/strong><\/p>\n You’ll need to activate your licence key (under Mega Menu > License<\/em>) for the website you’re developing in order to enable Max Mega Menu Pro updates. The key is activated against the current<\/em> domain<\/strong>, and will only work for that domain.<\/p>\n If you have developed the site locally and then moved the site to a different domain, you will need to revalidate your license against the new domain. This also applies if you have changed your site URL\u00a0since you activated the licence.<\/p>\n To check which site(s) you have activated\/to deactivate a site:<\/strong><\/p>\n You will also be able to see if your licence has expired and requires renewal from your client area.<\/p>\n To make a secure connection to our server, your server needs to run up to date versions of SSL and CURL. If your server is running out of date versions of SSL or CURL then the update\/licence activation will fail.<\/p>\n Please install the TLS 1.2 Compatibility Test<\/a> plugin to check if your server meets the SSL and CURL requirements. If your server doesn’t meet the requirements, the plugin will advise you on how to fix it. Important: In the TLS Compatibility Test settings, make sure you change the ‘Select API Endpoint’ to ‘Hows my SSL?’.<\/p>\n This error is due to the permissions on the wp-content\/plugins<\/span>\u00a0 or wp-content\/plugins\/megamenu-pro<\/span>\u00a0 folder being incorrect. It is most likely to happen if you\u00a0developed your website locally, then uploaded it to a live server without re-checking the folder permissions.<\/p>\n Please review the permissions<\/a> and owner on the wp-content\/plugins<\/span>\u00a0 and wp-content\/plugins\/megamenu-pro<\/span>\u00a0 folder and make sure your web user has permission to delete and write to those directories and their sub directories.<\/p>\n Alternatively you can use an FTP client to completely remove the wp-content\/plugins\/megamenu-pro<\/span>\u00a0 folder (don’t worry, your settings will not be removed), then follow the instructions below to manually install the update through the WordPress interface. This will reset the permissions on the plugin folder and allow future updates to be installed as normal.<\/p>\n If you are using a Windows<\/strong> server, install the Windows Compatibility Fix<\/a> plugin.<\/p>\n\n
Update Failed: SSL Error \/ Connection timed out<\/h3>\n
Update Failed: Could not copy file […]<\/h3>\n
Update Failed: Could not create directory […]<\/h3>\n
How to manually update Max Mega Menu Pro<\/h2>\n